Our Approach
We work alongside our clients to implement real results. Our key approach steps facilitate this...
Design
Through an interactive collaborative ‘workshop’ where ideas and thoughts can be discussed - an initial proposal can be created to suit all those involved in the project. We see our clients as partners, not customers. We stress the importance of interaction at this (and all other) stages of the project to ensure you are getting exactly what you need.
Refine
At this stage, we would facilitate an interactive design process consisting of graphical design and functional implementation whereby ideas are collated and developed into a clear plan. In this way, more ideas will be generated and investigated, thus increasing the functionality of the final concept.
Implement
With regular updates to discuss any potential issues or additional ideas, your project is implemented by our team of highly skilled and dedicated software developers using standards compliant web technologies.
Test
Once a prototype has been created for use, we test the system both in-house and using your employees. We test many attributes of the product including functionality, usability and aesthetic qualities in comparison to our partner’s expectations. Adjustments can then be made according to the findings.
Train
Once your final project has been implemented, our team offer comprehensive training to your IT department. Training in the form of administrative applications and the easy-to-follow user guides has been found to be the most effective.
Support
With ap16, you can be assured that your systems have been developed by the best. We are so confident in our work that we guarantee 100% customer satisfaction every time you engage with us. Every project includes a minimum 30 days free warrantee period, in which any aspect of the project that doesn't meet the required standard will be addressed free of charge.
