Case Study
Bespoke Systems Development
Long-term support and development for the two bespoke .NET applications underpinning a nationally critical radiation dosimetry service.
The Challenge
To continue its first-class delivery to clients, UKHSA needed a long-term support and development package for the two bespoke Microsoft .NET applications underpinning the service.
The Approach
ap16 met with UKHSA staff to understand their requirements, and an ap16 consultant spent time on site to build an in-depth understanding of the whole system before any changes were made.
Our Solution
ap16's strategy was to replicate the entire UKHSA system on its own infrastructure as a development and test bed, giving the team a full understanding of the system for support purposes. From there, ap16 developed enhancements and established daily support aligned to agreed service levels. The live system now manages the issuing and processing of over 400,000 radiation dosimeters each year, delivered to 65,000 individuals across 5,000 sites in the UK and abroad, with an offline test environment keeping training and enhancement work separate from live operations. ap16 has partnered with UKHSA (PHE/HPA) since 2012.
Project Details
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Client:
UK Health Security Agency -
Summary
Long-term support and development for the two bespoke .NET applications underpinning a nationally critical radiation dosimetry service.
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